Ledger Live Login — Troubleshooting & Safety
Fast fixes for common login issues, plus crucial safety checks to protect your crypto keys. Download only from the official Ledger site.
Top quick fixes
- App crash on start: clear cache, reinstall from ledger.com, verify signature. :contentReference[oaicite:13]{index=13}
- Device not found: try another cable or USB port; ensure the device is unlocked (enter PIN on device).
- Transaction not appearing: check blockchain explorer and ensure Ledger Wallet is synced to the right network. :contentReference[oaicite:14]{index=14}
Quick FAQs
Can Ledger ask for my recovery phrase?
No — never give your recovery phrase to anyone or any site. If an app requests it, treat as a scam. :contentReference[oaicite:15]{index=15}
Is Ledger Live the same as Ledger Wallet?
Ledger Live has been rebranded in some pages as Ledger Wallet — the official domain and support remain ledger.com for downloads and documentation. :contentReference[oaicite:16]{index=16}
Where to download?
Use https://www.ledger.com only. Verify the LLD signatures if you want to ensure file integrity. :contentReference[oaicite:17]{index=17}